Lorsqu’il est question de protéger votre véhicule, vous avez le contrôle
Les garanties suivantes sont offertes au Québec
Garanties de base :
- Dommages au matériels
- Dommages au véhicule
- Vol de véhicule
Garanties facultatives :
- Franchise décroissante
- Protecteur en cas de sinistre
- Assistance routière Satellite
Profitez de rabais avantageux!
Rabais pour pluralité de véhicules
Rabais pour les véhicules hybrides et électriques
Rabais en combinant vos polices d’assurance habitation et automobile
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Prenez la route des économies en seulement 3 minutes
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Frequently Asked Questions
What information should I provide to get an auto insurance quote/make a purchase?
You’re required to provide the following to get a quote:
- Details of all the drivers in your household (or those who have regular access to the vehicle), if applicable
- Name(s)
- Date(s) of birth
- Driver licence class and year received – the dates G1, G2, G were obtained
- Driving experience: conviction(s) and claim(s) details
- Vehicle(s) details
- Vehicle type (year, make, model)
- Registered owner’s name, address, contact number
- Vehicle purchase/lease date
- How you use your vehicle: for pleasure, commute or business
When you’re ready to buy, keep this information handy:
- Driver’s licence number(s)
- The Vehicle Information Number (VIN #) of your vehicle(s)
- Payment details
- Leasing/financing company information including name and address, if applicable
- Driver Training Certificate Footnote1 date and number for all drivers, if applicable
- Current or previous policy information, if applicable
What determines my auto insurance rate?
We consider many factors when determining your auto insurance rate, such as
- How many years of experience you have as a licensed driver
- How you use your vehicle—whether for pleasure, commute or business
- Driving violations (convictions) and past claims
- Where you live
- Information about your vehicle including the make, model and model-year
The rates that we propose and use to calculate your premiums are filed with and approved by the regulators.
Can I choose my auto insurance coverage?
By law, you’re required to have certain minimum coverages. In addition to this, there are optional coverages that you can choose to extend protection against perceived risks. For example, add-ons such as the Accident Rating Waiver and Conviction Protector will give you an extra layer of protection against rate increase due to an at-fault claim or conviction.
You can choose from additional coverage options that you get after completing the online auto quote. Alternatively, you can opt for just the minimum required insurance as well; we encourage you to call an Aviva Direct insurance agent to get your preferred coverage.
How long is my quote valid for?
Your quote is valid for 30 days from the date you quote with us, provided that none of the information you gave us changes.
How can I save on auto insurance?
- As a first step, get a quote online—it’s free. Also, the coverage options that you get (for your listed vehicles) after completing the online auto quote save you time searching for the right insurance.
- You could claim your reward for maintaining a good driving record with the Conviction Free Discount!
- You could save with our Graduated Licensing Discount—applicable for the first year when you move from G1 to G2 or G2 to G.
- Have a driver training certificate that you can show-off? Make the most of it: a certificate from a ministry-approved driving school earns you credit in terms of your driving record, which may help lower your auto insurance premiums.
- The best savings come in bundles! As an existing or prospective homeowner (house, condo) or tenant, you or your spouse can bundle your principal home and auto policies with Aviva Direct and benefit from a Combined Policy Discount.*
- Aviva Direct rewards a safety-first approach to driving with the Winter Tire Discount.
- Multi-Vehicle Discount: insuring more than one vehicle (belonging to you or your spouse) with us is not just a matter of convenience—it’s convenience at a discounted premium.
- Retiree Discount: If you’re retired, you may benefit from a discount off your premium for accident benefits coverage and uninsured auto coverage.
I am using my vehicle for ridesharing. Do I qualify for auto insurance?
Your personal auto insurance will not cover you if you’re using your vehicle to carry paying passengers or for a ridesharing service like Uber/Lyft. You will need an add-on like Aviva Direct’s Coverage for Ridesharing. FootnoteCall us to add this endorsement to your policy.
Why buy auto insurance from Aviva Direct?
Aviva Direct offers the convenience of shopping for home or auto insurance from the comfort of your home.
- It’s digital, it’s Direct: in just 3 minutes—and in your own time—you can get a competitive quote and coverage options that work best for you.
- Personalized touch: with a quick phone call and guidance from our knowledgeable insurance agents, you can bind your policy—confidently.
- An efficient claims process: Customer service is our number 1 priority. Making an auto insurance claim with Aviva Direct is easy and starts with you filling out an online submission form. Alternatively, you can call 1-866-MY Aviva (1 866-692-8482) to speak with a claim representative. You will have the benefit of working with a dedicated claims team whose goal is to handle your request quickly and fairly.
Do you provide auto insurance for older vehicles?
For vehicles 20 years and older, we will require you to pass a government-approved mechanical safety inspection and obtain a certificate. Once this safety certificate is provided to us, your application will be subject to our review and approval. FootnoteCall us to speak to one of our insurance agents.
Can I quote for more than one vehicle?
You can get a quote for a maximum of 2 vehicles and/or 2 drivers online.
If you are looking to add more vehicles/drivers to your policy, Footnotecall us and our insurance agents will be able to assist you better.